Operations Manager
At Clean Fanatics, we owe our success to the efficiency of our processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be skilled in operations preferably in offline activities / home services sector.
Objectives of this role:
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new partners as needed
- Oversee accounts payable and accounts receivable departments
Responsibilities:
- Lead, motivate, and grow a large team
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
Requirements:
- One or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
Preferred skills and qualifications:
- Bachelor’s degree (or equivalent) in operations management, business administration, or related field
- Ability to communicate in more than one language
- Handling Bangalore Operations